GREAT customer service from Michael!! I needed a storage container for a community renovation and he was quick to help me. He addressed any questions I had and I will definitely be using them in the future.
My experience with Haulaway was wonderful from start to finish. Every rep I spoke to was professional and courteous. I will recommend Haulaway to all my friends and family!
I want to compliment the driver who delivered my Haulaway storage container. He was very courteous and professional when he arrived. I’m very pleased with the company and will definitely recommend to my friends. Thank-you.
I want to send kudos to Carol for being so professional on the numerous phone calls that I had with her. She made the process very efficient and I loved her positive attitude. I also want to compliment the driver who delivered my Haulaway container. The driver went above and beyond to make sure that I was happy and even placed wood planks on the driveway to make sure that they did not damage the property. He was very cheerful and helpful. Lastly, I just want to compliment all of Haulaway for being such a great company. - Sarah
The service provided by Michael and the San Leandro team exceeded my expectations. I was impressed at how Michael and the San Leandro team went above and beyond what I was expecting to make an early morning delivery. I personally went to the site to ensure the delivery went smoothly and was impressed to find the driver arrived early waiting for me to show. I will refer Haulaway to other city departments for future work. A big thank you to Michael and the San Leandro team for practicing the Haulaway culture of “Exceptional Customer Service”. – Senior Project Manager for a City Government in the Bay Area
I just want to compliment the Kent, WA team where I ordered a 40’ container. Heather was absolutely the best from the very first phone call. She answered all my questions. Nick delivered and picked up the container, always on time, calling first to verify, etc. If in the future, I am in need of a container again, you can be assured I will call Haulaway and also refer them to others.
I would not hesitate to refer anyone in need of storage space rental to Haulaway and specifically Russ. The prices are fair and his polite and friendly manner made doing business by internet and telephone a very pleasant experience. This was a good business experience--all the way to the cooperative and patient delivery driver.
I wanted to forward a msg to your company the excellent customer service we have been receiving from your San Leandro, Ca office, specifically the sales representative. He is one of the best customer service people I have ever dealt with in my life. Being in the Customer Service field myself I do know how many fires arise every day, he has been so helpful and so professional and I just wanted to be sure that his performance is shared with his management team in San Leandro. Thanks so much.
I want to thank you, Mike and the driver for all of your help in resolving this matter. We shall continue on and speak highly of Haulaway and their customer service. In fact, I am sending out our newsletter this week and will most assuredly recommend Haulaway to all of our members.
We got our container without any problems. The driver did a great job placing it where I wanted it. I also wanted to let you know that your driver guy seems to be a really great guy. I had fun talking to him and he showed me how to install the lock and stuff. That is what I would call great customer service. I know those kind of employees can be difficult to find.
Just a quick note to thank you for your caring customer service and in helping to guide me through Haulaway's contribution to my project. Also a huge and gracious kudos to today's driver. Extremely courteous, patient, and very skilled. Though he worked swiftly, he took the time to discuss placement options and applied his skills to precisely place both containers exactly on target. I enjoyed watching his skilled artistry guide his personal commitment to a perfect 'drop'. Thanks again and I WILL be recommending your company.
If you need a storage container, Haulaway Storage is the company you should call. They are easy to deal with and their drop off pick up scheduled was on time. Their rates are reasonable and they prorate the last monthly cost so you won’t get charged the full month. My account representative Magali Sainfield was terrifc.